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For customer support, informal is better.
Getting customer support right is probably the single hardest thing for any company, but oddly enough I think it's easier and better for the customer the less formalized and structured the process. I...
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37signals’ New Backpack
The new Backpack has been unveiled and it’s a pretty significant step up. We use Backpack and Highrise here on a daily basis, these new Backpack features are already having a positive impact on our...
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37signals and Gaboogie Mashup Contest
+ We have been exchanging some ideas with the guys at 37signals and we have come up with what we think is a very cool mashup contest. Here is what we came up with… Developers, build a mashup...
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37signals VoIP Mashup with Lypp
The mashup doors are officially open. Come get some! We are less than one day away from opening the doors to the 37signals VoIP Mashup with Lypp. Tomorrow at noon (Pacific) the contest starts....
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Lypp Developer API Quick Start
1.) You have signed up and received your developer account information for our partner/developer environment. 2.) You have given our API documentation a good read. 3.) Your still not sure where to...
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37signals & Lypp VoIP Mashup Expanded
I have been talking with the guys at 37signals and we have decided to open up the Lypp + Highrise Mashup contest to include all of the 37signals APIs. This means that developers can integrate Lypp with...
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37signals + Lypp Mashup Canceled
Due to the fact that there are not nearly enough active applicants to constitute a fair contest we are canceling the 37signals + Lypp mashup contest. For those of you who did put in an honest effort...
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